Privacy Policy

General

Welcome! FirstSTAGES Feeding Specialists, LLC is committed to protecting your privacy when you visit our website, subscribe to our courses, and/or participate in the interactive parts of our site. This Privacy Policy explains what type of information we collect, how we use it, and how we safeguard it. By visiting our site, you agree to be bound by the terms and conditions of this Privacy Policy. We reserve the right to change this policy from time to time.

What is Personal Information?

When we use the term “personal information” in this Privacy Policy, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person or household or any other data or information that constitutes “personal data”, “personal information,” or “personally identifiable information.”

Information We Collect

We collect personal information in a variety of ways. For example, you may provide us your personal information when you send us messages, subscribe to our mailing lists, newsletters or other forms of marketing communications, participate in a course, or use some other feature of our services.

We only collect the names and email addresses and other personal information from visitors to our website who choose to access our Member Areas or sign up for a course or newsletter, as they may exist from time to time. We use this information to create registered user accounts and give registered users access to our products and services. We never share or sell Personal Information with any third party.

If you contact us to ask a question or provide feedback of any kind, we record the contact information you have provided and the content of your communication so that we can respond to you effectively.

When anyone visits our website, we automatically collect information about the visitor’s Internet preferences such as browser type, requested URLs, IP addresses, and pages visited. We use this non-personal information in the aggregate to monitor the effectiveness of our site and make improvements. No individual visitors can be identified from this information.

We do not see or collect any financial information from registered users. All financial transactions on our website are handled through a third-party provider, which have their own privacy and security policies of which you should be aware.

We do not collect protected health information (PHI) unless voluntarily shared by you in mentoring or case-based discussions.

Uses of Personal Information

In addition to the examples provided above, we may use personal information we collect to:

Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations, to deliver the services you have requested;

Verify your identity and entitlement to services;

Register you for and provide you access to materials, courses and other tools, such as our proprietary Calculator service;

Communicate with individuals, including via email, social media, and phone calls;

Request individuals to complete surveys about our organization, organizations we partner with, and services;

For marketing and advertising purposes, including to market to you or offer you through email, direct mail, phone or text message information and updates on products or services we think that you may be interested in;

Administer, maintain, and personalize our services, including by recognizing an individual and remembering their information when they return to our services;

Process payment for our services;

Facilitate customer support services;

Identify, analyze, and improve our services, and develop new products or services;

Improve and customize our services to address the needs and interests of our user base and other individuals we interact with;

Test, enhance, update, and monitor the services, or diagnose or fix technology problems;

Help maintain the safety, security, and integrity of our property and services, technology assets and business;

To enforce our Terms of Use, to resolve disputes, to carry out our obligations, and enforce our rights, and to protect our business interests and the interests and rights of third parties;

Prevent, investigate, or provide notice of fraud or unlawful or criminal activity;

Comply with contractual and legal obligations and requirements;

To fulfill any other purpose for which you provide personal information; and

For any other lawful purpose, or other purpose that you consent to.

Where you choose to contact us, we may need additional information to fulfill the request or respond to inquiries. We may provide you with additional privacy-related information where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional Privacy Policy will govern how we may process the information provided at that time.

Links to other Sites

Our site contains links to websites operated by other parties. FirstSTAGES Feeding Specialists, LLC does not control these websites and is not responsible for their contents or privacy practices. If you are concerned about your privacy on these websites, please read those websites’ privacy policies. Our inclusion of links does not imply any endorsement of the content on those websites or any association with their operators.

We use “cookies” to help registered users use our website and to improve the quality of our service. Cookies are identifiers that we transfer to registered users’ computer persistent memory to enable our systems to recognize their browsers and to provide certain features of our site. When registered users log off our site, the cookies are deleted from their computers. We do not link any information stored in the cookies to any personally identifiable information that registered users submit while on our site. Registered users can set their browsers to reject cookies, but doing so may disable certain features of our site.

Legal Requests for Information

We may disclose a registered user’s personal information if we believe, in good faith, that disclosure is necessary to (a) comply with the law (although not to contest the validity of any search warrant, subpoena, or other governmental request we may receive); (b) address suspected illegal activity; (c) enforce our Terms of Use, this Privacy Policy, or any other applicable guidelines or agreements posted on this site; or (d) protect our rights, reputation and property, or that of our registered users or the public. This may include exchanging information for fraud protection and credit risk reduction.

How We Protect Your Information

We take commercially reasonable precautions to protect the security of registered users’ personal information using industry standard measures, but absolute security cannot be guaranteed. It is up to individual registered users to protect against unauthorized access to their password and computer. FirstSTAGES Feeding Specialists, LLC is not liable for the transfer of any personal information resulting from corruption of storage media, power failures, riots, acts of vandalism, sabotage or any other event beyond our reasonable control.

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